The Manager Lab
Preview the practical modules. Members unlock every rule, complete playbook, interactive scenario, script, checklist and downloadable tool.
The 4 rules that actually matter, in plain English.
A step-by-step playbook for the real situation.
Scenarios with instant feedback from an HR pro.
Templates and an AI advisor that knows your state.
Attendance is the #1 day-to-day headache for small teams. Handled inconsistently, it hurts morale and can lead to discrimination or retaliation claims.
Notice the pattern early
Track dates and times. Facts, not feelings.
Have a private, curious conversation
"I've noticed you've been late 4 times this month. Is something going on?" Listen for medical, family or caregiving issues that may be protected.
Free preview: 2 rules and 2 playbook steps. Members get all 4 rules, all 5 steps and the complete toolkit.
Hot water list
Small talk feels harmless. In a claim, it's evidence. Here's what to drop — and what to say instead.
"How old are you? / When did you graduate?"
Age discrimination (40+ protected).
Are you at least 18? (only if legally required)
"Do you have kids? / Are you planning a family?"
Sex, pregnancy and family status discrimination.
This role needs weekend shifts twice a month. Can you meet that schedule?
"Are you married? What does your spouse do?"
Marital status is protected in many states.
Skip it — it isn't job related.
Preview one situation per module. Interactive answers and feedback are reserved for paid members.
Attendance 1
MembersAn employee has missed three Mondays in a row. On the fourth, she says she's been having migraines. What's your best next step?
Recruiting made easy 2
MembersYou want a candidate to work a 4-hour trial shift before deciding. Do you have to pay them?
Hiring & interviews 3
MembersDuring small talk, a candidate mentions she's pregnant. What do you do?
Onboarding 4
MembersA new hire shows a U.S. passport for the I-9. You also want a copy of their Social Security card. OK?
Performance Conversations 5
MembersAn employee missed two order deadlines. You have not explained the turnaround standard. What should you do first?
Terminations 6
MembersAn employee with performance problems complained about harassment by a coworker last week. You were planning to fire them. What now?