If you've ever said "I don't want to be that kind of boss," attendance problems probably feel personal. A short written policy makes them about the rule, not the person.
What to include
- How to call out: phone or text, to whom, and at least how many hours before the shift.
- Lateness: what counts as late and how it's tracked.
- No-call, no-show: what happens after one, and after two.
- Protected absences: state sick leave, jury duty, military leave and medical needs don't count against anyone.
- Steps: verbal, written, final warning, termination.
The rule that matters most
Apply it the same way to everyone — including your best performer. Inconsistent enforcement is one of the most common sources of discrimination claims.
Practice real call-out scenarios in the Attendance module.
Practice this in Manager Lab
Real scenarios, instant feedback, and an HR advisor that knows your state.
Explore the Lab